Shipping:

Enjoy complimentary ground advantage shipping on orders totaling $60 or more. Any decoration items are not part of the jewelry sale.

Efforts are made to dispatch orders within three business days. Please note, as a sole proprietor, unforeseen circumstances may occasionally cause delays. Should any significant delay occur, you will be promptly notified via the email address provided during checkout.

Returns:

Customer satisfaction is paramount. Should you be dissatisfied with your order, kindly contact me immediately so we can discuss a solution. I offer a full refund policy within 15 days of order receipt. Refunds are processed upon receipt of the returned item(s). For your peace of mind, please ensure all returns are shipped with tracking number; I cannot be held liable for items lost in transit.

For concerns regarding damage during shipment, please notify me promptly to facilitate a resolution. A prepaid mailing label will be provided for return shipment. Upon receipt of the item, you may elect to receive a refund or opt for item repair.

Other Notes:

Please be advised that my jewelry is not intended for use by children or pets, nor is it edible or food safe. Additionally, it is not recommended for continuous wear and should be removed during swimming, bathing or sleeping.

The wire utilized in my creations may be gold or silver plated, copper, brass and tarnish resistant. However, any of these material wires are employed for earring wires, which, while formulated to resist tarnishing, may exhibit tarnish over time. Similarly, findings, such as jump rings, claps etc. are utilized, requiring occasional polishing to maintain their luster. Chemical cleaning solutions are discouraged, particularly in conjunction with beads and gemstones.

Privacy and Protection:

All payment transactions are securely processed by a trusted third-party provider; your account information remains inaccessible to me. Your name and mailing address are used solely for order fulfillment purposes and are never shared with third parties. While your email address may be utilized for order-related communication, it will not be disclosed or used for marketing purposes unless you explicitly opt in. Your privacy is of utmost importance and respected at all times.